Intermediate Business Analyst (Identity)

Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for an Intermediate Business Analyst with experience in Identity and Access Management to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. We are initially looking for consultants who are based in the London area.

As an Intermediate Business Analyst, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services and transformation that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do.

You will act as an Intermediate Consultant to deliver Business Analysis and Identity and Access Management services to our clients. You will help application owners turn often complex or undocumented requirements into clear, supportable RBAC models and onboarding requirements for Microsoft Entra or another identity provider.  You will work closely within a multidisciplinary team of Identity and transformation experts to deliver high quality services and transformation to our clients.

This is an analysis-led role requiring consultancy and technical depth to ask the right questions, challenge assumptions and produce implementation-ready outputs for engineers and service teams. 

Your Role in a Nutshell

• Conduct discovery with application, business, security and service owners to understand users, entitlements, risks, dependencies and current access processes.
• Plan and run workshops, build strong relationships with stakeholders, and make sure everyone agrees on the same goals.
• Map current-state and target-state access journeys, including requests, approvals, provisioning, review, change and removal.
• Review how identity processes work against best practice and standards, identify ways to make them more efficient.
• Elicit and document identity-provider integration requirements for Microsoft Entra or equivalent platforms.
• Work within a multidisciplinary team to deliver Identity projects and services to our clients.
• Help with testing the product to make sure it works for users.

Essential Experience

• Active SC or CTC.
• Proven business analysis or IAM analysis experience in identity, security, access management or application onboarding.
• Strong understanding of identity lifecycle, access requests, approvals, provisioning, recertification and deprovisioning.
• Strong facilitation, negotiation and written communication skills across technical and non-technical stakeholders.
• Experience managing multiple work items through governance, testing, approval and handover in an Agile or iterative delivery environment.
• Ability to confidently share findings with project teams using facts and evidence.

Desirable Experience

• Experience with Microsoft Entra Enterprise Applications, Entitlement Management, access packages or group-based assignment.
• Knowledge of segregation of duties, privileged access, least privilege and audit-control requirements.
• Experience onboarding SaaS, cloud-hosted, legacy or bespoke applications with differing integration capabilities.
• Familiarity with service design, process-improvement techniques, Azure DevOps or IT service-management tooling.
• Experience in a regulated, safety-critical or complex multi-supplier environment.

Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo 

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering.  We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. 

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. 

Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!

Hippo Locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.