Product Delivery Partner

Hippo is seeking a Product Delivery Partner who can strategically manage multidisciplinary deliveries and day-to-day commercial operations. This role demands a hands-on approach combined with a strong focus on product leadership, ensuring delivery excellence and client satisfaction while supporting Hippo’s long-term growth. While less senior than some other roles within the Delivery Partner cohort, this position is designed to provide room for progression and growth in the role.

You will report directly to an experienced Delivery Partner and work alongside a broader team of delivery specialists. Your primary focus will be supporting and improving product-led deliveries across both public and private sector clients, making prior experience in both contexts essential. You will contribute actively to developing new business, refining delivery methods, and maintaining high standards of client engagement.

You will also work closely with Hippo’s Heads of Profession, leveraging your expertise in one or more core disciplines to help define best practice and mentor emerging talent. This role includes 30% utilisation across projects under your purview and offers a clear path for growth and increased responsibility.

Key Responsibilities

• Extensive experience delivering product-led initiatives across both public and private sector environments
• Demonstrated capability in leading multidisciplinary teams in complex digital projects
• Strong commercial awareness, including financial tracking and margin management
• Proven ability to interpret and advise on contracts, SoWs, and other commercial documentation
• Excellent client management and communication skills, with a proactive approach to problem-solving and conflict resolution
• Hands-on knowledge of digital delivery processes, agile methodologies, and the full product lifecycle
• Track record of guiding teams through ambiguity to deliver impactful outcomes

• Familiarity with the Government and NHS Service Standard would be advantageous
• Demonstrable experience shaping or delivering data-centric digital products with measurable impact

Hippo Values

Human - We are looking for someone who drives change through natural leadership not authority, someone that understands that at its core Hippo is a people business and this should be a major factor when making decisions

Pragmatic - We are looking for someone who understands that things won’t be perfect

Ambitious - We are looking for someone who has high standards, who wants to do the very best for our clients, our people and someone who will get the job done

Appendix

Hippo professions are

• Front or Backend Software Engineer (Polyglot)
• Technical Architecture
• Quality Assurance Tester
• Data Engineer (Polyglot)
• User Researcher
• Interaction or Service Design
• Content Design
• Product Management
• Delivery Management
• Business Analysis

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo.

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering.  We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. 

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations

We are headquartered in Leeds and located across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide, so don't let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. Plus, we offer a generous relocation support package of up to £8k to help make your move a smooth one. It's worth noting that, given the dynamic nature of our business, you may be required to work on-site at client locations or from your own home.