Location
Various Locations
Advertising Salary
£53,000 - £70,000 (London up to £80,000) + benefits
Vacancy Type
Permanent
User Experience
Level:
Senior Consultant

About The Role

Hippo is recruiting for senior consultants in interaction design. Interaction designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from interaction design.

As a senior consultant in interaction design, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader.

What you’ll do

  • Advise clients on how to solve complex problems using interaction design, people-centred design and Agile methodologies  
  • Lead multidisciplinary Agile teams to design services that meet identified user needs 
  • Advocate inclusive approaches and styles within interaction design
  • Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations
  • Line management of interaction designers and advise other colleagues on how to get the best from interaction design
  • Support in recruitment, events, blog-writing and winning new business 
  • Promote Hippo’s people-centred design offer both internally and externally

Skills and experience that you need

  • Advanced interaction design skills, with experience of applying these across different environments
  • Experience of working in multidisciplinary Agile teams to design and deliver people-centred services 
  • Experience of designing for diverse users, including those with accessibility or assisted digital needs 
  • Proven experience of championing interaction and service design approaches
  • Experience of line management or mentoring/training other interaction designers
  • Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity
  • A good understanding of other Agile roles across design, product and tech 
  • Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward

What makes us great

In addition to your salary you will receive:
  • Contributory pension scheme (Hippo 6% with employee contributions of 2%)
  • 25 days holiday plus UK public holidays
  • Perkbox access for a wide range of perks and discounts
  • Life assurance and death in service cover
  • Flexible benefits scheme with options of:
    • private health cover
    • private dental cover
    • additional company pension contributions
    • additional holidays (up to an extra 2 days)
    • wellbeing contribution
    • charity contributions

Hi, we’re Hippo.

We’re a digital service design consultancy that works closely with our clients to create digital products and services that work for everyone. Since our inception, we have quickly established ourselves as a leading supplier of digital leaders, service design teams and delivery expertise. We support large-scale digital transformation programmes to public and private sector organisations looking to truly embrace digital services to innovate and evolve. We aspire to add value and leave a lasting benefit within those institutes. Our philosophy is to ensure the user is at the core of everything we do, research, design and deliver. Collaborating with us means embracing a digital-first strategy with people first design, which will genuinely create lasting change and positive impact.

Our Hippo offices are in Leeds, London, Bristol, Coventry and Manchester. However, we invite candidates to apply from anywhere in the UK who can be flexible regarding location. We offer a relocation support package of up to £8k to help cover the cost of moving somewhere within commuting distance of one of our locations. Please note that due to the nature of the business, we may also request that you work from client locations or work from home.

How Hippo Digital Embraces Diversity & Equal Opportunity

Hippo Digital is committed to diversity, equality and inclusion. For us, diversity and inclusion are not just tick-boxing activities but a chance to make meaningful long-term change. A diverse workforce means that we can unlock our ability to innovate, be creative, be better problem solvers and provide an inclusive environment for everyone. We encourage candidates from all backgrounds to apply.

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